Ross Edwards
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Activity overview
Latest activity by Ross Edwards-
Ross Edwards created an article,
CC VirtEx Yealink Handset Quick Reference
Click below to download our Quick Reference Guide for using Yealink T-46 handsets with our VirtEx Hosted Telephony System.
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Ross Edwards created an article,
CC VirtEx Grandstream Handset Quick Reference
Click below to download our Quick Reference Guide for using Grandstream GXP Series handsets with our VirtEx Hosted Telephony System.
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Ross Edwards created an article,
Recommended Settings for Grandstream Handsets using Computercentric's VirtEx System
These are the required and recommended settings to ensure proper operation of a Grandstream VOIP handset on our VirtEx PBX. The examples below are from a Grandstream GXP2130 handset. Note the de...
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Ross Edwards created an article,
How to clear the Message Waiting Indicator (MWI) on Panasonic NT/DT Handsets
If you call an internal extension and press the Message key (or number 4 on the keypad), it will switch on the Message Waiting lamp on the top right of the phone handset, like this: In order to cl...
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Ross Edwards created an article,
Configure Panasonic NS700 for remote NT Handsets without VPN
Network Service Ensure Network Service is configured with default gateway Note IP address of PBX LAN and PBX DSP Card 1 Configuration→Slot→System Property→Site Media Relay - NAT - External IP A...
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Ross Edwards created an article,
Block nuisance callers on Panasonic NCP / NS Series
10.3 CO & Incoming Call - DDI / DID Table Ensure CLI Ring for DDI / DID is enabled for the incoming number 6.1 System Speed Dial Add number to be blocked with 9 prefix, and destination t...
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Ross Edwards created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Ross Edwards created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Ross Edwards created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ross Edwards created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more